B2B Sales Executive/Manager: Brazil (São Paulo)
● Location: 1st preference - São Paulo, Brazil (Mostly remote apart from travel to meet business customers). Can be based out of other major cities as 2nd preference.
● Experience: 3–6 years
● Languages: Fluent English and Portuguese (both required compulsory). Experience in Spanish is a bonus and will be valued.
About the role
● Our client helps 3,000+ education and content creator businesses worldwide securely host and stream video, protected by Hollywood-grade DRM security from piracy.
● As we grow across Latin America, we're hiring a Brazil based Inside Sales Specialist/ Customer Success Manager to be the trusted point of contact for our Portuguese- and English-speaking B2B customers.
● A customer-facing role at the intersection of sales ,support and account management, - working with everyone from fast-growing startups to established e-learning and content creator companies.
● 80% work is nurturing already generated leads and existing customers to continue with us; 20% work might involve cold approaching some big brazil based clients.
What you'll do
● Own onboarding for new B2B customers, from signup to a fully working integration
● Serve as the primary relationship manager for a portfolio of accounts - proactive check-ins, understanding goals, ensuring continuous value.
● Resolve customer queries and coordinate with technical and product teams to unblock issues quickly
● Identify account expansion opportunities through upgrades and new use cases
● Gather market feedback from Brazil and Latin America and share it with the product team to shape the roadmap
● Be present at booths at events in Brazil where we exhibit.
● Travel and stay outside the city for business meetings will be reimbursed.
What we're looking for
● 3-6 years in a B2B technology environment - customer success, account management, technical support, or sales
● Full professional fluency in both Portuguese and English (essential - daily use with local and international customers). Experience in Spanish is a bonus and will be valued.
● Comfortable with software products; able to grasp technical concepts and explain solutions clearly
● Strong communication, ownership, and problem-solving skills
● Prior experience selling to or working in B2B SaaS companies, or selling to edtech companies, is a strong advantage
● Bonus: experience with video technology, e-learning/LMS platforms, or WordPress
Nice to have
● Background in B2B SaaS or an edtech-focused sales/success role
● Familiarity with CRM/support tools (HubSpot, Zoho, Intercom, Zendesk etc.)
● Exposure to APIs or basic web integrations
● Prior experience serving global or cross-border customer bases
Why join us
● Profitable, product-led company trusted by thousands of businesses worldwide
● Founding-style ownership in a growing regional market
● Direct impact on both customers and product direction