Seniority: Mid-level · Work model: Remote · Employment type: Contract · Engagement: Engagement through an Employer of Record or Contractor of Record
About the company
Our client is a North American provider of hybrid cloud solutions, managed cloud services, security, application modernization, backup, disaster recovery, and compliance services. The company supports enterprise customers across finance, government, healthcare, and other industries through a global network of data centers. Its lean, growing team works across public and private cloud environments to help customers modernize and protect critical infrastructure. This is an opportunity to contribute to a customer-focused technology organization operating at the intersection of cloud engineering, security, and digital transformation.
About the role
As a DevOps Engineer, you will join the Public Cloud team to optimize, implement, and maintain cloud-based systems for internal and external customers. You will support customer cloud environments, help maintain workload uptime and service-level commitments, and build repeatable infrastructure automation using Terraform. The role combines production cloud engineering, container platforms, customer collaboration, Tier 2-3 support, and quarterly R&D projects that advance the company's cloud offerings.
What you'll do
- Design, deploy, and manage scalable and highly available AWS infrastructure.
- Implement and maintain cloud-based solutions using services such as EC2, S3, RDS, and Lambda.
- Configure and manage networking components including VPCs, subnets, route tables, and security groups.
- Deploy, operate, and troubleshoot Kubernetes clusters, including Amazon EKS or comparable platforms, for production customer workloads.
- Build and manage Docker container images and maintain container registries.
- Manage Kubernetes workloads, including deployments, services, ingress, autoscaling, and Helm-based packaging.
- Containerize applications and onboard them to the orchestration platform.
- Implement and maintain infrastructure as code using Terraform as the primary standard.
- Author reusable Terraform modules and manage state, workspaces, and remote backends for repeatable deployments.
- Develop and maintain automation scripts to streamline repetitive tasks and ensure consistency.
- Implement security best practices in AWS environments.
- Monitor and address security vulnerabilities and compliance requirements using outputs from tools such as Trusted Advisor and Security Hub.
- Set up and configure AWS Identity and Access Management for users and services.
- Monitor system performance and implement optimizations as needed.
- Troubleshoot and resolve issues related to AWS infrastructure and Kubernetes platforms.
- Implement scaling strategies for dynamic workloads.
- Automate the deployment of applications and workloads for internal and external customer systems.
- Execute new cloud initiatives and quarterly R&D projects.
- Work closely with development and operations teams to understand project requirements and provide scalable, reliable solutions.
- Collaborate with engineers and stakeholders to ensure smooth integration of applications with AWS environments.
- Support customer cloud environments and help maintain customer workload uptime and service-level commitments.
- Provide Tier 2-3 support to the CloudOps team as needed outside regular project and R&D activities.
- Create and maintain comprehensive documentation for AWS architectures, Terraform modules, Kubernetes manifests, processes, and procedures.
- Document configuration and changes made to AWS environments.
- Track time thoroughly and accurately.
- Participate in an after-hours on-call rotation.
- Assist as needed with customer-facing events or sales activities.
Must-have
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 3 years of experience designing, deploying, and managing AWS infrastructure.
- At least 2 years of hands-on experience with Terraform and Kubernetes in a production environment.
- Strong knowledge of AWS services and architecture.
- Hands-on experience authoring and maintaining infrastructure as code with Terraform, including modules, state management, and remote backends.
- Production experience with containerization and orchestration using Docker and Kubernetes.
- Proficiency in at least one scripting language, such as Python or Bash.
- Ability to read a programming language, such as Java, .NET, or TypeScript.
- Experience using serverless services such as Lambda, API Gateway, or Aurora.
- Basic networking knowledge.
- Experience with CI/CD pipelines and tools.
- Knowledge of best practices for security, performance, and reliability in cloud environments.
- Experience monitoring and interpreting infrastructure and applications, including logs, metrics, traces, and events.
- Strong communication skills for effective collaboration with cross-functional teams.
- Ability to translate business requirements into scalable and secure cloud solutions.
- Outstanding written and spoken English communication skills.
- Highly self-motivated, dedicated, customer-service-focused, and driven to learn.
- Ability to coordinate several tasks or projects at once and pivot priorities easily.
- An innate sense of urgency and a desire to grow personally and professionally.
Nice-to-have
- Experience with AWS CloudFormation or CDK.
- Experience with Amazon EKS.
- AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or AWS Certified SysOps Administrator certification.
- Certified Kubernetes Administrator certification.
- HashiCorp Certified: Terraform Associate certification.
What's offered
- Remote contract opportunity.
- Opportunity to work with a diverse range of virtual and logical technologies in the public cloud space.
- Exposure to internal and external customer cloud environments and production workloads.
- Quarterly R&D projects focused on advancing cloud offerings and services.
- Opportunity to build repeatable, consistent infrastructure automation with Terraform.
- Cross-functional collaboration with development, operations, CloudOps, and customer stakeholders.
- Professional growth through challenging cloud engineering, automation, and support responsibilities.
Hiring process
- Intro call with our recruitment team.
- Resume and experience review against the role requirements.
- Interview with the hiring manager.
- Additional interview with members of the hiring team, if required.
- Offer and engagement through an Employer of Record or Contractor of Record.