Genty Recruitment
G2Top rated LATAM recruitment agency on G2 and Clutch

Hire CX Automation Specialists in LATAM

Access pre-vetted CX Automation Specialists from Latin America — automation experts who scale support with chatbots, AI, and intelligent workflows.

Chatbots, AI, workflow automation50–70% cost savings vs US3-month replacement guarantee

LATAM countries

Argentina flagArgentinaBrazil flagBrazilMexico flagMexicoColombia flagColombiaChile flagChile

Automation Skills

Chatbot DesignWorkflow AutomationSelf-serviceSmart RoutingAI ResponsesProcess Automation
GENTY Recruitment

CX Automation hiring · LATAM

Trusted by 100+ businesses
Phonexa
Inaza
Bitso
Rave Digital
OYO
Rappi
Kavak
Konfio
Clara
Clip
Phonexa
Inaza
Bitso
Rave Digital
OYO
Rappi
Kavak
Konfio
Clara
Clip

Everything you need to hire CX Automation Specialists in LATAM

We assess CX automation skills — chatbot design, workflow automation, AI implementation, self-service optimization, and the ability to scale support without adding headcount.

Automation

CX Automation assessment

We test chatbot design, automation skills, and AI implementation — only proven CX automation professionals presented.

Chatbot DesignWorkflow AutomationAI ResponsesSelf-service PortalsSmart RoutingTicket ClassificationProactive TriggersSLA AutomationA/B TestingBot AnalyticsKnowledge MgmtIntegration Design
Industries

CX automation across verticals

B2B SaaS, FinTech, e-commerce — specialists with vertical automation experience.

SaaSeCommerceAI / MLMartechCrypto / Web3
LATAM Markets

Hire CX automation across LATAM

Argentina, Colombia, Mexico — specialists with US SaaS automation experience.

Why hire in LATAM CX Automation Specialists

Click on any card to learn more about the LATAM advantage.

Scale without headcount

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Our specialists automate 30–50% of support interactions — chatbots, self-service, and AI responses that handle volume growth without proportional hiring.

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AI-powered CX

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They implement AI tools for intelligent ticket classification, response suggestions, and smart routing — bringing modern AI capabilities to your CX operations.

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US timezone collaboration

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CX Automation Specialists design, test, and optimize automations during US hours — working alongside your CX team to iterate on solutions.

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50–70% lower than US rates

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CX Automation Specialists earn $2,500–$5,000/month in LATAM vs $5,000–$9,000 in the US. Advanced automation at competitive rates.

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Measurable deflection

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They track automation performance rigorously — deflection rates, resolution rates, containment rates, and CSAT impact that justify automation investment.

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Continuous optimization

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Our specialists iterate based on data — analyzing bot conversation flows, identifying gaps, and improving automations to drive higher deflection and satisfaction.

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Your trusted partner for hiring CX Automation Specialists in LATAM

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CX automation
placed from LATAM

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Client retention
year over year

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Days average
time-to-hire

CX automation hiring by the numbers

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vetted specialists

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acceptance rate

up to 0%

cost savings

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LATAM countries

From chatbot design to AI-powered support — CX Automation Specialists who scale your customer experience.

React
Node.js
TSTypeScript
Python
AWS
GoGo
Java
Kubernetes
Docker
PostgreSQL
GraphQL
Rust
Vue.js
Angular
MongoDB
Redis
Terraform
Swift
React
Node.js
TSTypeScript
Python
AWS
GoGo
Java
Kubernetes
Docker
PostgreSQL
GraphQL
Rust
Vue.js
Angular
MongoDB
Redis
Terraform
Swift

How we find your perfect hire

100301531

Candidate funnel

/1 — Discovery Brief

We start every search with a detailed intake session to understand your role inside and out.

  • Tech stack, seniority, and team structure
  • Culture, working style, and timezone requirements
  • Compensation benchmarks for LATAM markets
  • Success criteria and interview process design
1 / 6

Hiring shouldn't be this hard

Sound familiar? Click on any card to see what it really costs you.

Support volume growing faster than headcount?

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Our specialists automate routine interactions — chatbots and self-service that handle 30–50% of volume, letting agents focus on complex issues.

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Chatbot CSAT low?

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They design conversational flows that actually resolve issues — not just frustrating customers with bad bot experiences.

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US automation specialists too expensive?

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LATAM CX Automation Specialists cost 50–70% less with equivalent chatbot and AI automation experience.

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Not leveraging AI?

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Our specialists implement AI-powered ticket classification, response suggestions, and intelligent routing — bringing modern AI capabilities to your support stack.

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GENTY vs hiring CX automation alone

GENTY delivers pre-vetted CX Automation Specialists with verified chatbot and AI skills.

GENTY Recruitment
Traditional agencies
Chatbot + AI automation skills tested
Resume review and interviews
100+ pre-vetted automation specialists
Job boards and LinkedIn outreach
First candidates in 5–7 business days
4–6 weeks to first candidate
Fixed-fee pricing from $2,900 per hire
20–25% of annual comp ($6K–$14K)
3-month replacement guarantee included
No guarantee on automation skills
Real automation deflection stats verified
Self-reported metrics
English C1/C2 + bilingual verified
Self-reported language skills

Top-rated on Clutch and G2 for quality, transparency, and results

Trusted by global startups and enterprises building teams in LATAM

5-star client satisfaction, verified by Clutch

Top Clutch Executive Search Mexico 2026
Top Clutch HR Recruiting Uruguay 2026
Top Clutch HR Recruiting Mexico City 2026
Top Clutch HR Recruiting Argentina 2026
G2 Clients Love Us

What our clients say

Daniel Maloney

CEO, Tailwind

Their communication was also strong, and they made the whole hiring process feel less stressful. GENTY helped us reduce hiring time and quickly filled roles with high-quality candidates who matched the required skills.

Bob Karlseng

CEO, Title Company

They knew the type of experience and temperament needed for the roles.

Kara Banosian

CMO, Stavvy

They did not simply post resumes; they provided us with candidates who were a real fit, saving us time and effort in the hiring process.

Matt Martin

CTO, Tech Startup

GENTY recruitment helped us quickly find software engineers. Their team was proactive and made scheduling effortless.

Paul Rees

CEO, Spikr

The best thing about GENTY Recruitment was that they really comprehended our company culture and needs. They presented a shortlist of candidates in a timely manner.

Keith Hales

CEO, InfoSystems, Inc.

Their strength was in understanding the technical depth of our roles while still focusing on cultural fit. Communication was clear and consistent throughout.

Lalit Mangal

CEO, Airmeet

Instead of just filling positions, they focused on bringing in people who could grow and evolve with us.

Carlo Gualandri

CEO, Soldo

Their project management was very professional.

Melissa K.

Head of TA, Enterprise Client

Reliable partner for building a strong team. We liked how organized and structured the process was.

Praful Chavda

Founder, Startup

They took time to understand our team dynamics, not just the job description.

Greg Williams

President, Audigent

The most impressive fact to us was that they knew our industry and hiring requirements well. They demonstrated excellent communication, timely delivery, and receptiveness to feedback.

David Hsu

CEO, Retool

They not only sent resumes but also brought us candidates who really matched what we were seeking.

Transparent pricing

Our pricing

Choose the service that fits your hiring needs. No hidden fees, no surprises.

Recruitment

from $2,900

Fixed-fee hiring for tech, sales & operations roles across LATAM

  • 3-month replacement guarantee
  • No upfront payments — pay on results
  • First candidates within 3–5 days
  • Pre-vetted & culturally screened
  • Dedicated recruiter assigned

Staffing

from $99/mo

We hire, onboard & manage — you focus on building your product

  • Per-employee monthly fee
  • Payroll, compliance & benefits handled
  • Onboarding & HR support included
  • Flexible scale up or down anytime
  • Dedicated account manager

Executive Search

Custom

C-level & VP hires for companies scaling in LATAM and beyond

  • Confidential & targeted headhunting
  • Leadership assessment & culture fit
  • Market mapping & competitor analysis
  • 6-month replacement guarantee
  • Board-ready candidate shortlists

Salary Benchmarking

Custom

Data-driven compensation insights for LATAM markets

  • Country & role-specific salary data
  • Percentile-based compensation bands
  • Benefits & equity benchmarking
  • Market trends & hiring insights
  • Custom PDF report delivered

FAQ

Frequently Asked Questions

Everything you need to know about working with GENTY Recruitment.

A CX Automation Specialist designs and implements automated customer experience workflows — chatbots, self-service portals, automated ticket routing, AI-powered responses, and process automation that scales CX operations.

Chatbot flows, automated ticket classification, smart routing rules, self-service knowledge bases, proactive outreach triggers, SLA escalation automation, and AI-assisted agent tools.

Intercom, Zendesk bots, Ada, Drift, plus automation platforms like Zapier, Make, Workato. AI tools like OpenAI for intelligent responses. CS platforms for workflow automation.

They need low-code/no-code platform expertise and ideally basic scripting (JavaScript/Python) for advanced chatbot logic. Not full software development, but technical enough to build complex automations.

CX Automation Specialists in LATAM earn $2,500–$5,000/month — 50–70% less than US rates of $5,000–$9,000/month.

First shortlists in 5–7 business days. CX automation roles average 10–14 days from kickoff to offer.

Yes. Automation design, testing, and optimization all happen during US business hours in collaboration with the CX team.

Every placement comes with a 3-month replacement guarantee at no additional cost.

Looking to hire in CX Automation Specialists from LATAM?
Contact Genty Recruitment

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